When your operation needs support on site, Cougar’s field service team is ready. Covering the east coast of Australia, our experienced technicians provide product support, maintenance, and repairs when your machine can’t make it to our workshops. Fully equipped and backed by OEM expertise, we deliver the same high standards of service in the field to keep your operation moving.
Our field service team is OEM-trained and highly experienced, with many starting as apprentices in Cougar’s workshops. We bring hands-on knowledge of our machines to every site.
We streamline site access with rapid induction processes, ensuring our technicians can get on-site quickly and safely to keep your operation moving.
Our technicians are based across key coal basins, supported by a broader team that can mobilise quickly when and where you need us most.
When your equipment can’t make it to us, we bring our expertise to you, performing Code D inspections and services directly at your site.
Our field service team is ready to support your operation with OEM expertise delivered on site. From emergency repairs to planned maintenance and Code D inspections, we bring the tools, knowledge, and parts to keep your equipment running. Talk to us today about how we can keep your fleet productive in the toughest environments.
