HOW WE DO IT
Cougar is Australian owned and operated.
- Manufacturing and production expertise
- Efficient production processes to manufacture industrial equipment with consistent quality.
- Strong focus on safety in the design, manufacturing, production and operation of equipment.
- Supply chain management.
- Quality control and assurance to ensure the durability, reliability and safety of industrial equipment and compliance with industry standards and regulations.
No-one else makes equipment like Cougar.
- Engineering and specialist equipment design expertise.
- Ability to design and develop industrial equipment that meet the needs and specifications of various industries.
- Continuous innovation and improvement of industrial equipment designs and technologies.
- Investment in R&D to continuously improve and innovate product offerings, stay ahead of competitors, and adapt to evolving industry requirements and technological advancements.
Nobody does customer service like Cougar.
- Technical expertise, support, and training to customers.
- Understanding of the industrial equipment market and customer needs.
- Building and maintaining strong relationships with customers through excellent customer service, communication, and support.
- Address enquiries, resolve issues, and maintain customer satisfaction.
- After-sales support, including maintenance services, parts availability, and warranty support.
Cougar is family-owned
and
run.
- Recruiting and retaining skilled employees with expertise in engineering, manufacturing, and other key areas.
- Training and development programs to enhance employee skills and performance.
- Performance planning and management.
- Fostering a culture of respect, equality, belonging and safety.
- Promoting diversity, equity, and inclusion through policies, programs and initiatives.
